01 Information We Collect

A. Personal Information

Depending on how you interact with Proyaas, we may collect:

• Full name
• Date of birth/age, where required
• Gender, where voluntarily provided or required for a programme
• Mobile number
• Email address
• Residential/contact address
• Educational qualifications
• Employment information
• Professional experience
• Skills and areas of interest
• Identification or verification information where required for a programme

B. Course & Registration Information

We may collect information relating to:

• Courses/programmes selected
• Registration and admission details
• Attendance and participation
• Assessments and training progress
• Certification information
• Mentor/coach applications
• Feedback and testimonials

C. Payment Information

Where you make a payment through our website or a third-party payment gateway, payment information may be processed by the relevant payment service provider.

Proyaas may receive transaction-related information such as:

• Transaction ID
• Payment status
• Amount paid
• Date and time of transaction
• Payment method or related transaction details

We generally do not store complete debit/credit card numbers, CVV numbers or banking passwords.

D. Technical Information

When you use our website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of access
• Referring website
• Website usage information

02 How We Use Your Information

Proyaas may use personal information to:

• Process course and programme registrations
• Provide training and educational services
• Communicate with students, mentors and coaches
• Process payments
• Confirm registrations and admissions
• Provide course-related information
• Issue certificates where applicable
• Manage attendance and assessments
• Provide customer support
• Send important administrative communications
• Improve our courses, website and services
• Conduct surveys and collect feedback
• Share relevant programme updates and opportunities
• Maintain records required for operational, legal or regulatory purposes
• Prevent fraud, misuse and unauthorised activity
• Comply with applicable laws and lawful requests

With appropriate consent or where otherwise permitted by law, we may also use information for promotional and marketing communications.

03 Communications

By registering with Proyaas, you may receive communications relating to:

• Course registration
• Admission
• Classes and schedules
• Payments
• Assessments
• Certificates
• Programme updates
• Important administrative information

Where legally required, promotional communications will be subject to applicable consent and communication preferences.

You may request to stop receiving promotional communications by using the unsubscribe mechanism provided or by contacting us.

04 Cookies

Proyaas may use cookies and similar technologies to:

• Maintain website functionality
• Understand website usage
• Improve user experience
• Remember preferences
• Analyse website performance
• Support marketing and communication activities where applicable

You may control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

05 Sharing of Information

Proyaas does not sell your personal information.

We may share information with trusted third parties where reasonably necessary to provide our services, including:

• Payment gateway providers
• Website hosting/service providers
• Communication and messaging providers
• Technology providers
• Course/training partners
• Certification or assessment partners, where applicable
• Government or regulatory authorities where legally required

Such sharing will be limited to what is reasonably necessary for the relevant purpose.

06 Data Security

Proyaas takes reasonable technical and organisational measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

07 Data Retention

We retain personal information only for as long as reasonably necessary for:

• Providing services
• Maintaining academic/training records
• Certification
• Legal and regulatory compliance
• Resolving disputes
• Maintaining legitimate business records

When information is no longer required, it may be deleted, anonymised or securely disposed of, subject to applicable legal requirements.

08 Third-Party Websites

Our website may contain links to third-party websites or services.

Proyaas is not responsible for the privacy practices, content or security of third-party websites. Users should review the privacy policies of those websites before providing personal information.

09 Children's Privacy

Our programmes may have specific age and eligibility requirements.

Where a programme involves minors, Proyaas may require appropriate parental or guardian consent and additional information as necessary.

We do not knowingly collect unnecessary personal information from children.

10 Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

• Request access to information held about you
• Request correction of inaccurate information
• Request deletion where legally permissible
• Withdraw consent where processing is based on consent
• Raise a privacy-related concern or grievance

Requests can be made through the contact details provided below.

11 Changes to This Privacy Policy

Proyaas may update this Privacy Policy from time to time.

The updated version will be published on this page with the revised “Last Updated” date.