01 Cancellation by Participant

A participant may request cancellation by contacting Proyaas through the official communication channel.

The request should include:

• Name
• Registered mobile number
• Email
• Programme/course
• Registration/transaction ID
• Reason for cancellation

02 Course Cancellation

Cancellation eligibility depends on whether the course has:

• Started
• Been accessed
• Been attended
• Included learning materials or services already provided

Programme-specific cancellation conditions may apply.

03 Cancellation Before Commencement

Where the selected programme permits cancellation before commencement, the participant may request cancellation within the applicable period specified during registration.

Any applicable refund will be governed by the Refund Policy.

04 Cancellation After Commencement

Cancellation after commencement may result in:

• No refund
• A partial refund where specifically permitted by the programme terms

This is because Proyaas may have already committed resources to the participant.

05 Cancellation by Proyaas

Proyaas reserves the right to cancel, postpone, reschedule or modify a programme due to circumstances including:

• Insufficient enrolment
• Trainer/faculty availability
• Operational circumstances
• Technical issues
• Government restrictions
• Force majeure events
• Other circumstances beyond reasonable control

Where a programme is cancelled by Proyaas, registered participants will be informed of available options.

06 Batch Transfer

Where feasible, Proyaas may offer a participant the option to transfer to another batch instead of cancelling.

Batch transfer is subject to:

• Availability
• Programme rules
• Eligibility
• Timing

07 Mentor & Coach Application Cancellation

Applicants who apply to become Proyaas mentors or coaches may withdraw their application by contacting Proyaas.

Acceptance into the mentor/coach ecosystem may be subject to selection and verification.

08 Suspension or Termination by Proyaas

Proyaas may suspend or terminate a participant's access where the participant:

• Provides fraudulent information
• Violates programme rules
• Engages in misconduct
• Harasses staff, trainers or participants
• Misuses Proyaas materials
• Attempts fraud or unauthorised access
• Violates applicable law

Any refund following termination will be determined according to the applicable programme terms and circumstances.

09 Force Majeure

Proyaas shall not be considered in breach of its obligations where performance is prevented or materially affected by circumstances beyond its reasonable control, including natural disasters, epidemics, governmental restrictions, infrastructure failures, strikes, civil disturbances or major technology failures.

Where reasonably possible, Proyaas may reschedule affected programmes.

10 How to Submit a Cancellation Request

Send your request to:

Please include your registration and transaction details.

11 Policy Changes

Proyaas may update this Cancellation Policy periodically.

The latest version published on the website will apply to future registrations unless otherwise required by law.